Frequently Asked Questions

  • SgWetmarket can accommodate such request. You can choose the preferred date for the delivery but not the time as it will always be from 8AM to 12NN.
  • For emergency delivery, you can pay $10.00 for the charges.
  • Cut-off time for the Online Ordering is 9:00PM
  • Delivery time will be the next day after ordering online which is from Tuesday to Sunday between 8AM to 12:00 NN.
  • No delivery on Monday
  • Delivery will confirm with you within 24 hours upon full payment is made.
  • This will change as we expand our online business. Please look out for new updates. SgWetmarket will strive to do our best to meet the needs of our customers.
  • Yes. You can come and visit us in our main SGWetmarket in Blk 681 #01-865 Hougang Ave 8, Singapore 530681
  • .
  • You can also go to the nearest wet market next to you because your orders also come from these places.
The Customer’s details in your account with us should include the name, address, mobile number and email address. It can also be used for the payment of the online orders.

ONLINE ORDERS:

  • Cut-off time for the Online Ordering is 9:00PM for the next day’s delivery of market produce
  • Delivery charge is $6 for all orders less than the minimum orders per category
  • Delivery charge is $4 for all orders more than the minimum orders per category
  • Minimum Order for the following Categories:
    • Vegetables   $ 60.00
    • Seafoods / Fish   $100.00
    • Chicken / Pork   $100.00
    • Beef and Mutton   $100.00
    • Any two or more products combination   $120.00
  • Free Shipping for all orders worth $200 or more
  • If you need emergency delivery, charge will be $10.00
  • We are unable to deliver if your order is S$40 or less as it is not viable for us.

CANCELLATION OF ORDERS:

If you need to cancel an order, it should be done three {3} hours before the cut-off time (9:00PM). Kindly inform us through phone +65 82188353 or email us: sgwetmarket@hotmail.com before 6:00PM for the cancellation of your orders. Your payment will stay in your account with us. Every time you do online order, the payment will be deducted to your account with us. If you want the status update of your account balance, kindly email us at sgwetmarket@hotmail.com

WET MARKET PRODUCE DELIVERY

  • Your Online Wet market produce Orders will be confirmed upon checkout and payment has been made. We deliver the market produce to your home (Singapore Mainland only) next day from 8AM to 12NN.
  • Please note that not all products listed in the store are available at all times. Sometimes, the supply does not come in due to bad weather condition or flight delays.
  • Our Delivery Team will contact you (based on the contact number provided by you) to do the delivery in your doorstep from 8AM to 12NN.

Days and Time of Delivery:

  • Tuesday to Sunday between 8AM to 12NN.
  • No delivery on Monday.
  • Delivery is made between 24 hours upon confirmation of full payment.

Areas of delivery:

  • Within Singapore Mainland only.

Important:

  • Buyers must be at home from 8AM to 12NN to receive the goods when it is delivered. Otherwise the product will be left outside the house. SGWetmarket will NOT be responsible if the goods are lost as a result.
  • If you need to change the delivery date, please inform our delivery Team before 6:00PM.
  • Delivery Hotline: + 65 82188353

(Please call between 1:30pm - 7:30pm)

(Operating Hours: Monday to Friday: 8AM to 5PM)